Pak Ghiza Private Limited

Committed to the production and supply of safe, high-quality food products and ingredients that consistently meet or exceed customer expectations and international standards.|

Our Commitment to Excellence

At Pak Ghiza (Pvt.) Ltd, a part of the Progressive Group of Companies, we are committed to the production and supply of safe, high-quality food products and ingredients that consistently meet or exceed customer expectations, regulatory requirements, industry norms and international food safety and quality standards.

We recognize our responsibility to uphold food safety and quality as fundamental values, ensuring the consistency of our products and ingredients. This commitment is guided by the principle of truth, benevolence, empathy, innovation, and accountability, and is supported by our money back guarantee.

In pursuit of this policy, we commit to:

Our comprehensive approach to food safety and quality management is built on seven core principles

Quality Management System

Maintaining and continually improving our Food Safety and Quality Management System in accordance with ISO requirements i.e. monitoring, measurement, internal audits, corrective actions, and management review.

Regulatory Compliance

Complying with all statutory, regulatory, halal, and customer requirements and enhancing customer satisfaction through consistent product quality and reliable service.

Hazard Control

Identifying and controlling food safety hazards and quality risk at all stages of the product lifecycle.

Stakeholder Communication

Ensuring effective internal and external communication, including transparent information sharing and remedial recourse with stakeholders.

Long-term Relationships

Building strong long-term relationships with customers, suppliers, communities, and stakeholders based on trust, mutual benefit, and shared values.

Food Defense

Preventing food fraud and international threats via a comprehensive food defense plan.

Environmental Monitoring

Implementing environmental monitoring programs where applicable to verify sanitation and control of microbiological hazards.

Communication and Responsibility

This policy is documented, communicated, understood, and agreed across all levels of the organization. It is regularly reviewed to ensure it remains relevant to our operational context and stakeholder expectations. It is also available to all interested parties upon request or through official communication channels.

Common Questions About Our Policies

Find answers to common questions about our food safety and quality policies.

What quality certifications does Pak Ghiza hold?

Pak Ghiza maintains ISO certifications and complies with international food safety standards. We regularly undergo audits and certifications to ensure our products meet the highest quality standards.

How do you ensure food safety throughout the production process?
We implement comprehensive food safety protocols including hazard identification, risk assessment, environmental monitoring, and regular quality checks at every stage of production.
What is your policy on halal certification?
All our products are halal certified and we maintain strict compliance with halal requirements throughout our supply chain and production processes.
How do you handle customer complaints or quality issues?
We have a comprehensive quality management system that includes transparent communication channels, immediate investigation of issues, corrective actions, and a money-back guarantee for customer satisfaction.
 
What measures do you take to prevent food fraud?
We implement a comprehensive food defense plan that includes supplier verification, ingredient authentication, supply chain monitoring, and regular security assessments.
 
How often do you review and update your quality policies?
Our quality policies are regularly reviewed through management reviews, internal audits, and stakeholder feedback to ensure they remain relevant to our operational context and industry standards.